staff report memo · K-5

Discussion and Consideration of Partnering with DocuPet as the City of Tiffin’s Pet Licensing Vendor – Motion to Approve — K-5

Dated February 17, 2026City Council — regular meeting, February 17, 2026 57 pages

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its discretion). Pet Owners may be charged an Online Processing Fee for purchases made via the Website. ii. Administrative Portal 1. Pet Registrations a. The Organization may allow their employees, volunteers and contractors/designates to accurately input Pet Registration Information into the application on the Website. DocuPet shall have no responsibility for verifying the accuracy or completeness of any Registration Information or for any errors therein. 2. Data Upload and Download a. DocuPet agrees to provide for the uploading of Pet Registration Information that is provided to DocuPet in its standardized format. b. DocuPet agrees to provide for the downloading of Pet Registration Information. Downloaded Pet Registration Information will be provided in DocuPet’s standardized format. 3. Reporting a. DocuPet agrees to provide its standard reporting tools to the Organization including those providing record and financial information related to Pet Registrations. b. Specialized or customized reports may be subject to additional fees. 4. Community Canvassing a. DocuPet will provide its Community Canvassing module allowing for Organization users to map zones and log visit inputs in the Software. iii. Data Storage 1. All Registration Information that is inputted through the Website will be stored within the Software so that the Registration Information may be accessed by the Organization, DocuPet Personnel and other persons authorized by the Pet Owner. iv. Website Support 1. DocuPet agrees to provide to the Organization ongoing support and maintenance of the Website, including updates and access to future versions of the Website. Support and maintenance for the Website includes: ongoing problem identification, resolution services, and correction of programming errors. 2. Should the Organization request customizations to DocuPet’s Website functionality, additional fees may apply. The Organization will be notified in advance if such fees are to be incurred and work will not begin until a total sum for the customization(s) has been agreed upon. DocuPet reserves the right to refuse Website functionality customization requests. 4

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