staff report memo · K-5

Discussion and Consideration of Partnering with DocuPet as the City of Tiffin’s Pet Licensing Vendor – Motion to Approve — K-5

Dated February 17, 2026City Council — regular meeting, February 17, 2026 57 pages

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i. Unless delivered physically by the Organization at the time of purchase, DocuPet shall send applicants confirmation of their Pet Registration number, a Pet Tag if required, and other information or documents related to the Services, the Organization and DocuPet h. License Compliance Notifications i. Emailed License Compliance Notifications 1. At the direction of the Organization, DocuPet shall prepare and deliver License Compliance Notifications (“Licence Compliance Notifications”via e-mail. ii. Mailed License Compliance Notifications 1. At the direction of the Organization, DocuPet shall prepare and deliver License Compliance Notifications via regular mail. iii. Standard Templates 1. DocuPet will provide the Organization with its standard License Compliance Notification template and timing cadence. i. Data Handling i. DocuPet personnel shall add or edit Registration Information via the Website. This information may be added via any of the following methods: 1. Mailed-in Application Form Processing; 2. Formatting pet data provided by third parties; 3. Returned Mail Processing for letters returned to DocuPet offices; 4. Hand-keying information when a Pet Owner has contacted DocuPet’s Customer Service team. j. Donation Collection i. DocuPet will collect contributions on behalf of the Organization, or the Organization’s designated local animal shelter, at the time of license payment. k. National Pet Registry and National Animal Shelter Network i. DocuPet has established a National Animal Shelter Network (“NASN”) designed to provide participating shelters with limited access to pet and owner information contained within the DocuPet’s National Pet Registry (“Registry”) for the sole purpose of facilitating lost pet reunification. The Registry allows pet owners to, at their option, create and manage individualized pet profiles, receive pet tags, and utilize lost pet recovery services. ii. For pets not licensed within the Organization's jurisdiction, DocuPet will provide the Organization with access to read-only Pet Registration Information that the pet owner has provided and Owner Registration Information if the pet owner has provided informed consent to be disclosed to the NASN in the event of their pet being lost/missing. iii. If the owner has not consented to the release of their information, the Organization may contact DocuPet’s HomeSafe Team (24 hours/7 days a week) to facilitate 6

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