Packet: Tiffin City Council Work Session (08/05/2026)

• Conduct routine facility walkthroughs and report maintenance or safety concerns. • Assist with opening and closing procedures. • Ensure facility policies and rules are followed by patrons. • Support special events, programs, and facility rentals as assigned. Cash Handling and Administrative Support • Process payments for memberships, programs, rentals, and merchandise. • Operate cash registers and point-of-sale systems. • Balance cash drawers and follow established cash handling procedures. • Assist with data entry, filing, and other administrative tasks. • Maintain confidentiality of customer and membership information. Facility Appearance and Cleanliness • Assist in maintaining a clean, organized, and welcoming facility. • Perform light housekeeping duties including wiping surfaces, organizing equipment, and maintaining front desk areas. • Monitor supply levels and notify supervisors of replenishment needs. • Assist with setup and cleanup for programs, meetings, and events. Minimum Qualifications • Must be at least 16 years of age. • High school diploma or equivalent preferred. • Previous customer service, retail, recreation, hospitality, or office experience preferred. • Ability to obtain required certifications and training as assigned by the City. Knowledge, Skills, and Abilities • Excellent customer service and interpersonal skills. • Ability to communicate effectively with individuals of all ages and backgrounds. • Basic computer proficiency and ability to learn recreation management software. • Ability to handle cash transactions accurately.