Discussion and Consideration of One-time Water and Sewer Adjustment for 704 Rolling Hills Drive and Council Action as Needed

City of TIFFIN Application for One-Time Water and Sewer Adjustment Name: Dongyuan Shang Date: Oct 2, 2025 Service Address: 704 Rolling Hills Drive, Tiffin, IA 53840 Phone Number: 515-366-0897 Resident Account Number: 01-99004866-01 Reason for application: The bad function of flapper in the bathroom cause excessive water running until the City called & notified - no spare of water - Judge. The water bill for $703.91 is a huge burden to manage monthly expense. Look for your kind information to grant me one-time forgiveness. Thank you! CITY OF TIFFIN ORDINANCE NO. 2017-398 AN ORDINANCE AMENDING THE MUNICIPAL CODE OF TIFFIN, IOWA, CHAPTER 92, BY ADDING SECTION 92-10 - WATER ADJUSTMENT 92-10 WATER ADJUSTMENT: Upon application to and at the discretion of the Tiffin City Council, each customer or address within the Corporate Limits of the City of Tiffin may be allowed a one-time adjustment on the water bill at that address or meter with an adjustment cap of $2500.00. A twelve-month averaging amount will be established from the twelve immediate previous billing cycles. The customer will pay no less than the average of those previous twelve months. This will be applied on the original full billing amount regardless of the amount of adjustment. If an adjustment is made to the customer's water bill under this ordinance then the one-time sewer adjustment must also be used at the same time. CITY OF TIFFIN ORDINANCE NO. 2017-399 AN ORDINANCE AMENDING THE MUNICIPAL CODE OF TIFFIN, IOWA, SECTION 99.10(3) OF CHAPTER 99, PAYMENT OF BILLS - SEWER ADJUSTMENT 99.10(3) SEWER ADJUSTMENT: Upon application to and at the discretion of the Tiffin City Council, each customer or address within the Corporate Limits of the City of Tiffin may be allowed a one-time adjustment on the sewer bill at that address or meter with an adjustment cap of $2500.00. A twelve-month averaging amount will be established from the twelve immediate previous billing cycles. The customer will pay no less than the average of those previous twelve months. This will be applied on the original full billing amount regardless of the amount of adjustment. If an adjustment is made to the customer's sewer bill under this ordinance then the one-time water adjustment must also be used at the same time. Signature Date: 10/02/2025 ***You will be required to pay the average amount of your previous twelve utility bills at the time of application and pending City Council approval, any further adjustments will be made on the following utility bill.