Consideration of One-time Water and Sewer Adjustment for 1026 Creekside Drive – Motion to Approve

AGENDA ITEM # K-2 AGENDA INFORMATION TIFFIN CITY COUNCIL COMMUNICATION DATE: January 2, 2026 AGENDA ITEM: One-Time Water & Sewer Adjustment – 1026 Creekside Drive ACTION: Approval Background: The City received a formal application from resident Jihan Adam, located at 1026 Creekside Drive, requesting a one-time water and sewer bill adjustment due to a toilet leak in the house. The leak reportedly persisted for a couple of months even after it was fixed the first time. This request is made in accordance with City Ordinance Nos. 2017-398 and 2017-399, which allow for a one-time adjustment to both water and sewer bills, capped at $250 each, based on the average of the previous twelve billing cycles. Analysis: Based on the documentation provided: • Water Average (12-month): $34.99 • Sewer Average (12-month): $41.69 • Recent Bills: o Water: $193.87 o Sewer: $174.37 • Calculated Refunds: o Water: $123.89 (capped at $250) o Sewer: $90.99 (capped at $250) • Total Adjustment Requested: $214.88 (combined cap: $500) The applicant has paid the average amounts as required and is seeking Council approval for the remaining adjustment to be applied to her next utility bill. Recommendation: The Utility Billing Clerk recommends approval of the one-time water and sewer adjustment for Jihan Adam at 1026 Creekside Drive, in accordance with Ordinance Numbers 2017-398 and 2017-399. The total adjustment amount of $214.88 falls within the allowable combined cap of $500. ATTACHMENTS: Application Request, Ordinance 2017-398 and 2017-399 1