staff report memo · K-3

K-3 - One-time Water and Sewer Adjustment - 601 Gentry Lane

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Application for One-Time Water and Sewer Adjustment Name: Sean Milbrandt Date: 1/26/24 Service Address: 601 Gentry Ln Daytime Phone Number: 519-560-7904 Resident Account Number: #01-01001601-01 Reason for application: Help with our high water bill. My wife has been gone, helping her mother health issue. She also does in-home childcare in the basement where the toilet is so the issue, she has had problems with her older kids, pushing the handle hard and think that's what maybe broke the ball inside the tank. When we hear it running we open the tank and fix it, but think that it's been damaged so much that it randomly opened and would just start running when we were not there. With the weather/holidays and being gone often we have not been in our basement area so have been unaware that the toilet has been running nonstop. We have someone coming on Saturday to fix it. Thank you so much we really appreciate the help. AN ORDINANCE AMENDING THE MUNICIPAL CODE OF TIFFIN, IOWA, CHAPTER 92, BY ADDING SECTION 92.10 – WATER ADJUSTMENT 92.10 WATER ADJUSTMENT. Upon application to and at the discretion of the Tiffin City Council, each customer or address within the Corporate Limits of the City of Tiffin may be allowed a one-time adjustment on the water bill at that address or meter with an adjustment cap of $350.00. A twelve-month average billing amount will be established from the twelve immediate previous billing cycles. The customer will pay no less than the average of those previous twelve months. Tax will be paid on the original full billing amount, regardless of the amount of adjustment. If an adjustment is made to the customer’s water bill under this ordinance then the one-time sewer adjustment must also be used at the same time. CITY OF TIFFIN ORDINANCE NO. 2017-399 AN ORDINANCE AMENDING THE MUNICIPAL CODE OF TIFFIN, IOWA, SECTION 99.10(1) OF CHAPTER 99, PAYMENT OF BILLS – SEWER ADJUSTMENT 99.10(1) SEWER ADJUSTMENT. Upon application to and at the discretion of the Tiffin City Council, each customer or address within the Corporate Limits of the City of Tiffin may be allowed a one-time adjustment on the sewer bill at that address or meter with an adjustment cap of $350.00. A twelve-month average billing amount will be established from the twelve immediate previous billing cycles. The customer will pay no less than the average of those previous twelve months. Tax will be paid on the original full billing amount, regardless of the amount of adjustment. If an adjustment is made to the customer’s sewer bill under this ordinance then the one-time water adjustment must also be used at the same time. Signature ___________________________ Date: 1/26/24 ***You will be required to pay the average amount of your previous twelve utility bills at the time of application and pending City Council approval, any further adjustments will be made on the following utility bill.

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  • sharepoint (K-3 - One-time Water and Sewer Adjustment - 601 Gentry Lane.pdf) — where it was found ↗ first seen Oct 12, 2026

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